FAQ:

About Krink
Where do you operate from? Is there a retail store at the same location?The Krink office operates out of Brooklyn, NY. We do not have a retail store at our office location. For a list of stores that sell Krink please see Stockists.Can I get free samples?

We do not send free samples.

Can I get free stickers?

Please contact ship@krink.com for more information.

Will Krink sponsor me?

We do not sponsor people at this time.

Would Krink like to advertise?

Krink does not advertise at this time.

About Krink Products
Marker Opacity

opaque_green

Alcohol-based opaque paint. Opaque paint conceals all color beneath it.

trans_yellow

Alcohol-based translucent ink. The color underneath the ink affects the ink’s color.

opaque_blue

Water-based opaque paint. Opaque paint conceals all color beneath it.

opaque_black

Black is always opaque. Black can be either water-based or alcohol-based ink or paint.

What is the best surface for Krink?

Experimenting with Krink and other materials or surfaces is the best way to find what works best for you.

Can I use Krink on fabric?

Krink is not specifically formulated for use on fabrics. Results may vary depending on the fabric and marker used.

Does Krink sell replacement nibs?

We sell replacement nibs for the 4oz Black Mop, K-60 Paint Marker, K-71 Permanent Ink Marker and K-32 Water-Based Paint Marker.

Does Krink sell refill bottles?

We do not sell refill bottles at this time.


Shipping

When will my order ship?Your purchase will be processed and shipped in the order that it is received, approximately 2-3 days after being placed.How will my order be shipped?

When you place your order on krink.com you will have the option to select UPS or USPS shipping. We will ship your order via the method you select.

Where are orders shipped from?

Brooklyn, NY

How will I know if my order shipped?

You will receive an email confirmation with tracking information. Please allow 24-48 hours for tracking information to become available.

Do you ship internationally?

Yes. Please note, K-750s cannot ship international.

What happens if my order gets returned?

If UPS or USPS returns your order to us, because the address is undeliverable or there was an error in the address when it was entered on krink.com, we will contact you for further instruction.

Payment MethodsWe accept PayPal, Apple Pay, and the following credit cards: Visa, American Express, Discover, MasterCard.

 

Returns & Refunds

All sales are final. We do not allow order cancellations, issue refunds or offer exchanges. If your order arrives damaged please contact ship@krink.com.

Sales TaxSales Tax is charged to those orders shipped within the state of New York. Shipping and handling charges are also taxed. Sales tax is not charged to orders shipped outside of New York.

PrivacyKrink.com considers our customers account information to be private and confidential. We will never share your personal information for any reason.

Purchase for Personal Use OnlyKrink products may be purchased for personal use only and not for resale. By placing your order, you certify that you are purchasing products for personal use and not for resale. We reserve the right to refuse orders for any reason and without explanation. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with krink.com.

Copyright and TrademarksAll content of our website including text, graphics, logos, buttons, icons, images and software is property of Krink Inc. and is protected by United States and International copyright laws. Use of the website is for personal purposes and any other use of the website including but not limited to reproduction and internet links, is strictly prohibited without our prior written consent.

Terms of useBy using our website, you agree to the terms of use. We may change or update these terms at any time so please check this page regularly. We do not represent or warrant that the information on our website is accurate, complete, or current. This includes, but is not limited to, pricing and availability. We reserve the right to correct any errors or omissions and to change or update information at any time and without prior notice.

 

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